Build a Slack App to Help your Team Thrive, Says a Slack Exec

In a unmarried day on the business , members of the workforce use an raiment of digital creature to juggle their responsibilities . In fact , novel researchfrom Harvard Business Review states that , in one oeuvre day , the average employee toggles between dissimilar apps and internet site nearly 1,200 time . This means an extra four hours of weekly bodily process simply flip-flop from one context to another . Over the course of action of a yr , that accumulates to five working weeks .

Luckily , there are solution . develop a custom Slack appallows you to integrate the many peter you use every day to help your team ’s unique objectives . Whether building a departmental work flow or automate org - wide process , a bespoke app to solve a recurring job or a public one that any exploiter can download through the App Directory , Slack help company streamline body of work .

There is no “ one sizing fits all ” scheme to building the utter custom Slack app . Every company , team , and employee has unlike need . There are , however , three fundamental pieces of advice you could apply to all .

Whether building a departmental workflow system or automating org-wide processes, Slack helps companies streamline work.

Whether building a departmental workflow system or automating org-wide processes, Slack helps companies streamline work.Image: Maskot (Getty Images)

Tip #1: Put yourself in the user’s shoes

To craft an app that improves employees ’ 9 to 5 , consider the ways in which they work , then envisage the most intuitive pathway for them to fill in a specific job .

How do they make first link ? What kind of shortcuts will simplify their workflow ?

Next , imagine the optimal successiveness of gradation they would meet for accomplish a conclusion . lend oneself this same process to different drug user role . This straightforward , humanistic philosophy showcases one of my favourite principle of pollex for build user - centric experience : “ do n’t make me think . ”

Steve Wood, SVP Product and Platform at Slack

Steve Wood, SVP Product and Platform at SlackImage: Slack

A late exercise of “ place yourself in the user ’s shoe ” comes from Slack ’s program team , which recently launch a unproblematic yet potent update : every workflow now arrive with a alone link , making it easy for user to share workflows across Slack .

The inspiration for this functionality come from the instinctual demeanour of copying and pasting links , which users already do hundred of times a Clarence Shepard Day Jr. to apportion websites , subject matter , and files . Find way to steep “ do n’t make me call up ” into your apps , too !

Tip #2: Focus on the platform’s developer tools

Creating a custom Slack app should be a pleasant and intuitive experience , which is why we’vere - engineered the platformto make building and launching usance apps ( both prominent and small ) sluttish than ever . These updates help you simplify the tedious aspects of development like setup and infrastructure management , giving you extra time and zip to center on functionality .

A common challenge that enterprise customers face is have dozens of Slack apps for Jira that solve for the same ticketing use case . As a solution , we ’ve introduced a new modular computer architecture ground in “ edifice block . ”

This mapping establishes a fundament for reusability , allowing users to avoid scenario of pleonastic development and technical school debt . Additionally , our faster , more visceral developer experience let in Modern and improved tools like the Slack CLI and SDK that make it simpler to establish , run , and deploy computer code in Slack ’s unafraid , compliant environment . Those seeking to use their own existing Slack substructure and on - premise friendly features can also use Slack’sBoltframework for JavaScript .

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Whether you go serverless with Slack or keep your code in house , always check that you ’re using the right tools for your organization ’s need .

Tip #3: Get inspired by a vast library of apps

Every week , more than a million Slack developer use the chopine to ramp up customs duty apps that help their teams do their upright work . Just like the organizations that build them , these apps are completely unequalled .

They set aside you to quickly automate infinite task , from deliver interactional experiences ( using stroke statement ) to pull external information ( with webhooks ) to deploy conversational bots ( leveraging our Events API ) . We ’ve seen customers across retail , finance , and telecomm , includingTarget , Starling Bank , andVodafone , gain from connecting their teams and tools on Slack to make progress at work .

The range of possibilities can be overwhelming once you decide to create a Slack app , but the barriers are well-off to break than you might retrieve . To start , get acquainted with the capabilities of existing Slack apps , how you’re able to interact with users , and the available developer tools to make the process easier and more productive .

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